Games and Providers
Joker Casino offers more than 4.000 slots from 40+ providers, including NetEnt and Evolution Gaming. The offering includes classic slots, live casino with real dealers, jackpots, table games and video poker.
Players can play free in demo mode for most games, except live casino games. NetEnt games are not available in several countries, including the US, UK, Spain, France and Italy. Some licensed titles have additional geographical restrictions.
Popular titles include Big Bad Wolf, Blood Suckers, Dead or Alive, White Rabbit, Tomb Raider and Jackpot 6000. Evolution Gaming provides the live casino offering.
| Category | Description |
|---|---|
| Slot Machines | 4.000+ slots from 40+ providers |
| Live Casino | Evolution Gaming, Ezugi, VIVO Live Casino, Asia Live Gaming |
| Jackpots | Progressive jackpots available |
| Table Games | Available with 10% contribution towards bonus requirements |
| Video poker | Available with 10% contribution towards bonus requirements |
Welcome Package and Bonuses
New players receive 20 free spins with no deposit, valid for 30 days. This is optional – it can be claimed or skipped during registration.
The welcome package over the first four deposits reaches up to €2.500 bonus plus 250 free spins. The first deposit offers 200% bonus up to €100 plus 40 spins; the second 50% up to €500 plus 25–60 spins; the third 50% up to €500 plus 50–75 spins; the fourth 50% up to €500–800 plus 75 spins. All bonuses have a 40x requirement.
Depositing players receive free spins twice a week with no further deposit required, plus a monthly bonus of 50% plus 25 spins on the first day of each month. VIP players (Platinum and Diamond) receive weekly bonuses, cash and spins.
| Bonus | Deposit | Bonus | Spins | Valid |
|---|---|---|---|---|
| No deposit | Not required | — | 20 | 30 days |
| 1th Storting | Yes | 200% | 40 | 30 days |
| 2nd Deposit | Yes | 50% | 25–60 | 30 days |
| 3rd Deposit | Yes | 50% | 50–75 | 30 days |
| 4st Deposit | Yes | 50% | 75 | 30 days |
Bonus Terms and Limitations
All bonuses have a 40x requirement based on the bonus amount. Slot machines contribute 100%, except nine specific titles (Big Bad Wolf, Blood Suckers, Dead or Alive and others) which contribute only 10%. Table games and video poker contribute 10%. Live casino and sports betting contribute 0%.
Winnings from bonus slot machines are capped at €2.500; winnings from free spins capped at €100. Remaining balances are forfeited upon withdrawal. All bonuses expire after 30 days if unused; a general expiration date is 6 months from issue.
The maximum bet during bonus play is €5 per spin. Abuse includes collusion, false information, automation, multiple accounts and irregular betting (equal/zero-margin, hedging, single bets of 30% or more of the bonus amount).
- Bonuses cannot be stacked; if more than one is active simultaneously, requirements are combined
- Bonus funds and unused spins expire on withdrawal (sticky rule)
- One bonus per person, household, IP address and device
- Loyalty coins purchased or won via wheels/scratchcards have 40x requirement
- Max bet with real money on slots: $10 or equivalent
- Mixed bet components become bonus funds
Payment methods and limits
Joker Casino accepts Skrill, Neteller, Rapid Transfer (Skrill), PaySafeCard, EPS (Netpay), Astropay (online/offline bank transfer and cash), Bitcoin and Ethereum. PaySafeCard charges a one-time deposit fee of 3,9%; other deposit methods are free.
Minimum withdrawal starts around €50; deposit amounts and withdrawal limits per method are not publicly published and are only visible after logging in. Withdrawals above €5.000 are limited to €4.000 per week at casino's discretion. Progressive jackpots are exempt.
Withdrawals are sent by the casino to the same payment method as the last deposit. For methods that do not support return transfers (prepaid, PaySafeCard), a bank account is required. Approval target is 48 hours, usually processed within 24 hours.
- Cryptocurrency: Bitcoin and Ethereum via Cryptopay wallet
- Supported currencies: EUR, CAD, NOK, SEK, AUD, USD
- EPS available for Austrian banks in EUR, no withdrawals
- Astropay operates in countries in Latin America
- No fee on deposits except PaySafeCard
- Financial institutions may charge separate fees
| Methode | Deposit | Withdrawal | Fee | Speed |
|---|---|---|---|---|
| Skrill | Yes | Yes | — | Instant |
| Neteller | Yes | Yes | Free | Instant |
| Rapid Transfer | Yes | No | — | — |
| PaySafeCard | Yes | No | 3,9% | — |
| EPS | Yes (EUR/AT) | No | — | — |
| Bitcoin | Yes | No | — | — |
| Ethereum | Yes | No | — | — |
Account Verification and Security
Verification is required for every withdrawal of €1.000 or more, or for deposits above €5.000 (or SEK 10.000 for Swedish residents). Players may not deposit more than €5.000 without full verification.
Required documents: valid ID (passport, national ID or driving licence); address verification no older than 3–6 months (bank statement, utility bill, phone bill, official letter); selfie with ID; copies of payment method. Additional checks may include certified/notarised copies, signed contracts and PEP screening.
Document verification takes up to 72 hours, usually faster. Withdrawals remain pending until address verification is approved. Only one account per person is allowed; duplicate accounts will be suspended until consolidation.
- File formats: PDF, JPEG, PNG, max 2MB
- Address verification not older than 6 months
- Visible first six and last four digits of card; CVV not visible
- Approval target 48 hours for withdrawals, usually within 24 hour
- Address verification pending: all withdrawals on hold
Licence and Responsible Gambling
Joker Casino is operated by iRubix N.V. and licensed by the Gaming Authority of Curacao under licence number GLH-OCCHKTW0710242017 (issued 24 October 2017). This is an established jurisdiction, but not equivalent to EU regulation.
The casino offers responsible gambling tools: deposit limit, bet limit, loss limit, duration limit, reality check every hour (60 minutes), break (time-out) and self-exclusion programme. Self-exclusions can apply for a set period or permanently; email confirmation is required before it takes effect.
The minimum age is 18+. Complaints can be filed with Gaming Curacao ([email protected]) or via IBAS arbitration. Unverified accounts with balances will be contacted; unclaimed balances will be transferred to the Gaming Authority after 30 months.
- Licence: GLH-OCCHKTW0710242017 from Gaming Authority of Curacao
- RNG certified
- 128-bit SSL encryption
- Fraud detection: Risk Sentinel software
- Customer funds separated from company funds in separate bank accounts
- Large list with hard-restricted countries, including UK, NL, IT, ES, DK
Support and Registration
Customer support is available via live chat and email at ([email protected]) in seven languages: English, German, Swedish, Finnish, Norwegian, Spanish and Portuguese. Document verification takes up to 72 hours; withdrawals are typically processed within 24 hours after approval.
Registration is free. Go to the homepage, click Register and enter personal details (name, address, date of birth, email address). You will receive an activation email; click the link to enable the account. The bonus is optional.
Account closures can be requested at any time via contact form or live chat. Time-out (pause) requests have a 48-hour cooling-off period before taking effect. Permanent self-exclusions cannot be reversed.
- Visit the homepage and click a Register button
- Enter personal details (name, address, date of birth, email) and confirm you are 18+
- Optionally select a welcome bonus
- Receive and click on the activation email
- Identity and address verification before withdrawing large amounts
- Set limitation tools via Responsible Gambling if desired
FAQ
How do I open an account at Joker Casino?
Go to the homepage and click a Register button. Enter your personal details (name, address, date of birth, email) and confirm you are at least 18 years old. The welcome bonus offer is optional. You will receive an activation email; click the link to enable your account. Registration is free.
What are the bonus terms?
The standard bonus requirement is 40x the bonus amount. Slots contribute 100% (except nine specific titles with 10%), table games 10%, video poker 10%, live casino 0%. Bonuses expire after 30 days; winnings from bonuses capped at €2.500, winnings from free spins capped at €100. All remaining balances expire on withdrawal.
Which payment methods are available?
Joker Casino accepts Skrill, Neteller, Rapid Transfer, PaySafeCard (3,9% fee), EPS (Austria), Astropay, Bitcoin and Ethereum. Deposits are free except PaySafeCard. Withdrawals are sent to the same method as the last deposit; withdrawals above €5.000 are limited to €4.000 per week. Withdrawals usually take 24 hours after approval.
What happens during verification?
Verification is required for withdrawals of €1.000 or more. You must submit a valid ID, address verification (not older than 6 months), a selfie with ID and payment method copies. Processing takes up to 72 hours, usually faster. Withdrawals remain pending until address verification is approved. One account per person; duplicate accounts will be suspended.
How can I close my account or take a break?
For permanent closure: submit a request via contact form or live chat. For time-out (break): go to My Account > Responsible Gambling > Access Control. Time-out requests have a 48-hour cooling-off period before they take effect. You can also set limits on deposits, stakes and losses in the Responsible Gambling section.
